Frequently Asked Questions


Account:

To create an account, click on the "Sign Up" button on the homepage. Fill in the required information, including your email address and password, and follow the prompts to complete the registration process.

You can create different types of accounts, including a standard user account for free access but you need to subscribe to a basic or pro plan to access certain features.

Payments for subscriptions are processed securely through Stripe, a trusted payment gateway. You can pay using major credit cards, and your payment information is encrypted for security.

If you forget your password, you can click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password via email. You will receive a link to create a new password.

QR Codes:

A static QR code contains fixed information that cannot be changed after it is generated. A dynamic QR code, on the other hand, can be edited to redirect to different content or URLs even after it has been printed or shared.

If you want to change the content of a dynamic QR code after it has been printed, you can do so through your account on our website. Simply log in, navigate to the QR code management section, and update the content as needed.

Generating a QR code on our website is quick and typically takes just a few seconds. Once you enter the required information, the QR code will be generated instantly.

To generate a QR code on our website, you need to provide the content you want the QR code to link to, such as a URL, text, or contact information. There are no specific technical requirements; you can generate QR codes directly through our user-friendly interface.

For tracked QR codes, you can view detailed analytics such as the number of scans, geographic locations of scans, device types used, and the time of each scan. This information helps you understand how your QR codes are performing and who is engaging with them.

Short Links:

A URL shortener is a tool that converts long URLs into shorter, more manageable links. It works by creating a unique identifier for the original URL, which redirects users to the full link when clicked.

Redirects on the free plan refer to the ability to create short links that redirect users to a specified URL. However, the free plan has limitations on the number of redirects you can create and track.

Yes, the SaSURL shortener offers a free plan that allows you to create and manage short links with basic features. However, there are premium plans available with additional features and higher limits.

Making URLs shorter improves user experience by making links easier to share, remember, and type. Short links are also more visually appealing and can help track engagement through analytics.

Yes, reputable URL shorteners like SaSURL are safe to use. They employ security measures to protect users from malicious links. However, it's essential to be cautious and avoid clicking on shortened links from untrusted sources.

To shorten an existing URL with SaSURL, simply visit our website, paste the long URL into the provided field, and click the "Shorten" button. Your short link will be generated instantly.

Yes, SaSURL allows you to customize or brand your shortened URLs. You can choose a custom alias or domain for your short links, making them more recognizable and aligned with your brand identity.

Yes, you can add a custom domain to your short links with SaSURL. This feature is available in our premium plans, allowing you to create branded short links that enhance your brand's visibility and credibility.

SaSURL offers a user-friendly interface, reliable performance, and robust analytics for tracking link engagement. Our platform provides both free and premium plans to suit your needs, along with customization options for branding your short links.

Billing:

We accept major credit cards (Visa, Mastercard, American Express, Discover) and debit cards for payments processed securely through Stripe.

Yes, it is completely safe to enter your payment information on our website. We use Stripe, a secure and trusted payment gateway, to process all transactions.

For security reasons, we do not store any credit card details on our servers. All payment information is securely handled by Stripe.

Upon successful payment, you will receive a confirmation email with details of your order. You can also check your account dashboard for order status updates.

There are no additional fees for using Stripe as the payment gateway. You will only be charged the total amount displayed during checkout.

You will be charged in the currency specified on our website, which is typically USD. If you are located in a different country, your bank may convert the amount to your local currency at the current exchange rate.

Yes, we offer a free trial period for our premium payment plans. During this trial, you can explore the features and benefits of the plan without any charges. After the trial period, you can choose to continue with the plan or downgrade to a free plan.

Yes, you can change your subscription plan at any time. Simply log in to your account, navigate to the subscription settings, and select the plan you wish to upgrade or downgrade to. Any changes will take effect at the end of your current billing cycle.

If your payment is declined, please double-check the entered payment details and ensure that there are sufficient funds in your account. You may also contact your bank for further assistance.

Yes, Stripe employs industry-standard security measures to protect your personal and payment information. Your data is encrypted and securely processed for each transaction.